| Target Audience | Program | Vendor | Goal |
|---|---|---|---|
Individual Employees |
Crucial Conversations | VitalSmarts | Skills to handle the toughest conversations |
| Team Vitality | VitalSmarts | Skills to get teams productivity fast | |
| Service Vitality | VitalSmarts | Skills to provide exceptional customer service | |
| Individual Development Planning | CDL Consulting | Helping individual employees take charge of their development/careers | |
| Influence | Interact Performance Systems | Improving the way non-supervisory personnel solve people-based problems they routinely face with peers/supervisors | |
| Conflict | Interact Performance Systems | Improving the way individuals work through potentially explosive situations | |
| Teamwork | Interact Performance Systems | Provides skills for problem solving, managing group dynamics and satisfying requirements for internal/external customers | |
Managers/Leadership |
Crucial Conversations | VitalSmarts | Skills to handle toughest conversations with employees / peers / bosses |
| Leadership Vitality | VitalSmarts | Skills to lead | |
| Art of Coaching | CDL Consulting | Coaching skills for managers, executives. Feedback and development planning. | |
| Performance | Interact Performance Systems | How to turn Performance Appraisal into Performance Management |