Click here for a printer-friendly version of this chart. Target Audience Program Vendor Goal Individual Employees Crucial Conversations VitalSmarts Skills to handle the toughest conversations Team Vitality VitalSmarts Skills to get teams productive fast Service Vitality VitalSmarts Skills to provide exceptional customer service Individual Development Planning CDL Consulting Helping individual employees take charge of their development/careers Influence Interact Performance Systems Skills to improve the way non-supervisory personnel solve people-based problems they routinely face with peers/supervisors Managers/Leadership Crucial Conversations VitalSmarts Skills to handle toughest conversations with employees / peers / bosses Leadership Vitality VitalSmarts Skills to lead Art of Coaching CDL Consulting Coaching skills for managers, executives. Feedback and development planning. Performance Interact Performance Systems Skills to turn Performance Appraisal into Performance Management Click here for a printer-friendly version of this chart.